East Africa Field & Technical Operations
We’re here to support your counters 24/7.
Have questions about M-Pesa automated reconciliation, thermal printing drivers, or multi-branch rollouts? Reach out to our engineering team directly.
Direct Field Line
+254 748 866 805
Call directly for immediate system onboarding or emergency till setup.
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WhatsApp Field Chat
+254 748 866 805
Fastest response for counter hardware, printer setup, and M-Pesa questions.
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Official Email HQ
posbop@ondiegi.com
Send multi-branch RFP documents, enterprise invoices, and partnership proposals.
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Reserve Calendar Slot
Google Calendar Booking
Instantly schedule a 15-minute 1-on-1 strategy and demo session.
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Nairobi Operations HQ
POSBOP Engineering & Retail Operations
Our deployment engineers and field technicians handle custom hardware installation, M-Pesa webhook setup, and cashier training across Nairobi, Kiambu, Mombasa, Nakuru, and Eldoret.
Located in Nairobi, Kenya · East Africa Retail Hub
Counter Field Support: 7:00 AM – 9:00 PM (EAT)
Emergency Merchant Escalation Available 24/7
Want a fast live demonstration?
Fill in our 1-minute demo booking form and our team will get in touch directly on WhatsApp or phone.
Open Demo Booking Form